MGT521 Final Exam Multiple Choice Questions
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- Unlike leaders, managers are those who:
- encourage and motivate employees to work together to achieve a common vision.
- implement procedures and processes to ensure the smooth functioning of an organization.
- seek innovation rather than stability in their approach to fulfill organizational aspiration
- develop relationships with employees based on trust and mutual respect.
- Adopting a __________ involves distributing monetary resources among divisions to increase financial returns or to spread risks among different businesses.
- differentiation strategy
- global strategy
- portfolio strategy
- multidomestic strategy
- Which of the following statements is true of a corporate-level strategy?
- It provides the framework within which functional managers operate.
- It is the primary responsibility of top managers.
- It is used to identify an organization’s strengths and weaknesses.
- It outlines a division’s long-term goals.
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- __________ is the process by which managers establish the structure of working relationships among employees to allow them to achieve a company’s goals efficiently and effectively.
- Leading
- Organizing
- Planning
- Controlling
- Identify a true statement about an effective control system?
- It provides managers with accurate information about organizational performance.
- It is limited in its capacity to provide managers with information in a timely manner.
- It allows managers to take only programmed decisions.
- It is an informal system that helps managers make decisions.
- A __________ specifies the national markets and industries an organization plans to compete in and why it intends to do so.
- corporate-level strategy
- functional-level strategy
- business-level strategy
- department-level strategy
- Which of the following models of leadership focused on identifying the characteristics of a person capable of being an effective leader?
- House’s path-goal model
- The trait model
- The behavioral model
- Fiedler’s contingency model
- Which of the following principles identified by Henri Fayol focuses on the chain of command with an organization?
- A manager should not encourage or allow his or her employees to be innovative and creative.
- An employee should receive orders from only one supervisor.
- A manager is not entitled to ask for his or her employees’ obedience.
- Authority should be concentrated at the top of the chain of command in an organization.
- A low-cost strategy requires organizations to:
- focus its attention on customers from a particular geographic area.
- direct its efforts to cater to a particular kind of customer.
- increase the spending on research and development to differentiate its products from those of its competitors.
- develop products that can be manufactured inexpensively compared to existing rival products.
- The __________ of an organization is responsible for building an efficient top management team.
- first-line manager
- vice-president
- middle manager
- chief executive officer
- Which of the following is a feature of a high-performing organization?
- The managers choose inappropriate goals but use resources effectively to achieve them.
- The managers choose the right goals to pursue and use resources appropriately to meet them.
- The organization produces a product that customers will want to buy but will not be able to afford.
- The organization produces a low-quality but affordable product.
- According to Lewin’s force-field theory of change, which of the following factors results in a change in an organization?
- A stable general environment
- A stable task environment
- A decrease in forces for change
- A decrease in resistance to change
- Which of the following statements is true of transformational leaders?
- They prefer to maintain the status quo in their organizations.
- They use reward power and coercive power to command respect from their subordinates.
- They engage with subordinates and motivate them to work toward organizational goals.
- They hesitate to share information with their coworkers.
- First-line managers in an organization are responsible for:
- helping middle managers set organizational goals.
- assessing the appropriateness of organizational goals.
- supervising nonmanagerial employees on a day-to-day basis.
- ensuring the smooth functioning of all departments.
- _____ is a measure of how productively resources are utilized to meet a goal
- Efficiency
- Product utilization
- Centralization
- Management
- According to Henry Fayol, the planning process in an organization is effective when:
- it sets disparate, specific goals for each functional level.
- it proposes multiple plans to achieve an organizational goal.
- it allows plans to be designed and modified at all levels.
- it produces plans that are static, thus avoiding confusion.
- Which of the following statements is true of an evolutionary change in an organization?
- It helps the organization adapt to gradual changes in the environment.
- It involves quickly finding new ways to be effective.
- It is effected through reengineering and innovation.
- It is likely to result in a radically new structure for the organization.
- Which of the following is an advantage of implementing a functional structure in an organization?
- It helps managers specialize and develop expertise in only one product area.
- It enables employees who perform similar kinds of jobs to observe and learn from each other.
- It lets organizations choose the set of products that serves the needs of regional customers.
- It allows functional managers to develop generic skills that help manage all aspects of production.
- Which of the following did Frederick W. Taylor believe to be an outcome of recording the method of performing a particular task in an organization?
- Tasks became complicated and time-consuming.
- Job procedures became standardized and more routine.
- Workers did not have to be trained for specific roles anymore.
- Workers’ informal knowledge about their tasks became irrelevant.
- Which of the following is an advantage of group decision making?
- It allows managers to process more information and rectify one another’s errors.
- It is unaffected by any kind of cognitive bias as it benefits from multiple perspectives.
- It is easy to execute because getting two or more managers to agree on a solution is relatively simple.
- It allows managers to take decisions within relatively short periods of time compared to individual decision makers.
- __________ is the formal system of task and job reporting relationships that determines how employees utilize resources to achieve a company’s goals.
- Organizational culture
- Organizational matrix
- Organizational design
- Organizational structure
- One way of pursuing a differentiation strategy is by:
- introducing products that are replicas of a competitor’s products.
- investing more on research and development.
- offering specialized products at low-costs.
- looking for new ways to reduce production costs.
- An organization’s return on investment is calculated by dividing:
- its profit before interest and taxes by its total interest charges.
- its operating profit by sales revenue.
- its net income before taxes by its total assets.
- its current assets by its current liabilities.
- How does an increase in job specialization lead to higher organizational performance?
- Each worker becomes responsible for all the different tasks involved in producing a product thereby increasing productivity.
- Each worker specializes in a different set of tasks over a period of time.
- Workers performing specific tasks become much more skilled and produce a product faster while working in groups.
- Workers join different groups and each group performs the same task at increasing costs over a period of time.
- A differentiation strategy can be employed by organizations to:
- ensure strict control over various departments by a system of checks and balances.
- achieve flexibility in organizational culture.
- enhance the value consumers perceive in their products.
- reduce costs in all their functions.
- Which of the following scenarios illustrates the attraction-selection-attrition framework?
- Miriam likes experimenting with new possibilities and taking risks. She hires like-minded people for her start-up.
- The management of ThinkFree Inc. requires all prospective employees to attend a basic induction program.
- Serena wins the annual award for best employee of the year. She was selected from all likely candidates for her dedication to her work.
- All the newly hired employees of Style Prints Inc. are encouraged to participate in team outings.
- A differentiation strategy is ideal for organizations that:
- try to ensure flexibility in organizational culture.
- aim to produce new, innovative products.
- intend to exercise strict control over various departments.
- want to ensure flawless coordination among multiple divisions.
- __________ signify what an organization and its members are trying to accomplish.
- Terminal values
- Shared norms
- Societal norms
- Instrumental values
- A person’s upbringing is an important source of __________.
- organizational ethics
- professional ethics
- individual ethics
- societal ethics
- __________ is the process by which managers regulate and monitor how efficiently and effectively an organization as a whole works to achieve organizational goals.
- Leading
- Organizing
- Controlling
- Planning
Course: MGT521 Management
School: University of Phoenix
- 07/10/2017
- 44

