HA 525 Week 5 Discussion If a customer believes that a problem with an organization is systemic to how the business operates

 

Discussion Prompt

If a customer believes that a problem with an organization is systemic to how the business operates, it is difficult for the company or service to develop a recovery strategy. 

  • Briefly describe an experience in which you encountered the same experience.
  • What steps can a company do to retain its customers in this situation?

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Course: HA 525 Marketing Management for Health Care Professionals
School: My West Coast University

  • 05/08/2020
  • 20
Categories: Questions

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